Shipping & Returns

• Your order is 100% Secure via Sagepay or Paypal depending on what option you chose at the checkout.
• The carriers we use for dispatch are Royal Mail for small items, All large items bats etc we use DPD 24-48 hour Delivery.
• Free Delivery UK Mainland when you spend £100 or more.

All Uk orders postage will not be more than £5.99 (under £100 order value), International orders the postage and packing price is from £19.95 per bat, and for a bat, pad and glove package postage international would normally be  £34.95 (subject to world zones)

All goods ordered before 1.00pm will be dispatched that afternoon, subject to stock availability.  Orders made after 1.00pm will be dispatched the following day. (during busy periods please allow 2-5 days for dispatch)  A signature will be required for next day delivery goods so please make sure someone is home to sign for the goods or send them to an address where someone will be available.

In the unlikely event of a delay, we will contact you by email or phone to let you know. All delivery days are based on standard working days from Monday – Friday. Special delivery orders must be made before 1:00PM  to be delivered before 17:30 the following working day. Otherwise items will be dispatched on the next working day.

Returns

All returned and faulty goods will be checked by a member of staff before any decision is taken to replace or refund, There is a 15% handling charge for all returned goods subject to them not being faulty and returned within 16 days. All equipment returned must be at the customers expense accompanied by relevant proof of purchase failure to comply may effect your statutory rights. Returned goods must be returned at the buyers cost inless faulty or damaged. Yours rights to return goods are protected under EU distance selling directive.

We can only accept returns for items less than 6 months old. Items purchased after this time are deemed to have encountered fair wear and tear.

Refunds can not be made on oiling and knocking in as this is a service.

Removing stickers from the bat would void any warranty.

Kashmir cricket bats and english willow nurtured in India are guaranteed 3 months from date of purchase.

Personal information

The information we receive from customers helps us continually improve your shopping experience. We receive and store any information you enter, on our Web site or send to us by email, with the exception of credit cards details. We use the information for such purposes as responding to your requests and improving the CJI website.

Privacy policy

CJI Cricket take your privacy very seriously. We do not disclose your personal information to anyone else.

We do collate statistics about site traffic, sales and other commercial information, which we DO NOT pass on to third parties. These statistics do not include any information, which can identify you personally. If we change our policy on disclosure to others.

Copyright

All Web site design, text, graphics and all underlying source code, software and all other material on this Web site are copyright CJI Cricket. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with CJI Cricket or using this Web site as a shopping resource. Any other use of materials on this Web site including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of CJI Cricket is strictly prohibited.